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Include your PS* license ID or "TRIAL" if you're still evaluating. You find this ID in our Customer Portal. Don't confuse this with the alphanumeric license key.

e.g. 7.2.1

Reporting one issue per ticket will get you the fastest answer. If you have a crash/hang issue, use "bt all" and attach the stack trace from lldb. Screenshots or a QuickTime recording usually help a lot with understanding issues. If you are not using the latest version, please first try with our most current release.

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    If you’re not using the latest version, please first try solving your issue with our most current release.

    Bug reporting guides:
    1. iOS
    2. Android
    3. Web
    4. Server